COVID-19 Updates on Tribunals Ontario Operations

Last updated: July 6, 2020

Tribunals Ontario continues to provide services to the public while keeping Ontarians safe. To comply with physical-distancing direction from public health authorities, most staff and adjudicators are working remotely.

Tribunals Ontario is postponing and rescheduling all in-person hearings, and where possible, is moving forward with alternative options such as written and telephone hearings.

In response to COVID-19, all in-person service counters are closed until further notice. Where possible, please use email to contact Tribunals Ontario’s boards and tribunals.

On This Page

  1. Suspending Limitation Periods
  2. Service Changes for Assessment Review Board
  3. Introducing Videoconference Proceedings
  4. Tribunals Ontario News About COVID-19
  5. Additional Resources on COVID-19

Suspending Limitation Periods

On March 20, 2020, the Government of Ontario made an Emergency Order under the Emergency Management and Civil Protection Act, that suspends limitation periods and procedural time periods relevant to tribunal proceedings. The suspension is retroactive to March 16, 2020.

If current and / or new parties are not able to meet a timeline, Tribunals Ontario will allow them to do so at a later date. For example, if parties are not able to meet the timeline for submitting an application to a tribunal, they will be able to submit it at a later date.

Tribunals Ontario is continuing to deliver service across the province. Most tribunals are continuing to have hearings, mediations, and case conferences by teleconference or in writing, while some tribunals are rescheduling matters to later dates.

If you are not able to proceed with a matter, please contact the tribunal to reschedule. If you are not able to attend a proceeding by teleconference or in writing, the tribunal will be able to reschedule the matter to another date.

Learn more below on how the Emergency Order impacts your board or tribunal.

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Service Changes for Assessment Review Board

The Assessment Review Board (ARB) continues to hold hearing events scheduled by teleconference or by written format.

If you experience technical difficulties with the teleconference lines, please continue to try as the system may be temporarily busy.

The deadline to file assessment appeals was March 31, 2020. If you were unable to meet the March 31 deadline, you are permitted to file your appeal by May 29, 2020.

Please see the memo for further information regarding timelines and processes.

How to Submit Appeals

Appeals may be filed using e-file, any documents and correspondence must be submitted electronically to ARB.Registrar@ontario.ca.

Contact ARB

Contact the office by phone or email only.

Contact Hours
8:30 a.m. – 5:00 p.m.
Monday – Friday

Phone: 416-212-6349
Toll free: 1-866-448-2248
TTY: 1-800-855-1155

Email: ARB.Registrar@ontario.ca

Until further notice, the following changes are in place for submitting documents through mail. If you submit by mail or courier, you will experience processing delays.

Courier mail should be addressed to:

Assessment Review Board
25 Grosvenor Street, 4th Floor
Toronto, ON M7A 1R1

Mail sent through Canada Post should be addressed to:

Assessment Review Board
655 Bay Street, Suite 1500
Toronto, ON M5G 1E5

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Introducing Videoconference Proceedings

Some of our boards and tribunals are holding proceedings through video conference platforms.

Videoconferencing provides an alternate method to hold proceedings, while maintaining the health and safety of all participants.

If you are participating in a proceeding via videoconference, learn more about the requirements and expectations.

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Tribunals Ontario News About COVID-19

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Additional Resources on COVID-19

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